Privacy Policy
Board Patrol (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you visit our website at https://theboardpatrol.com (the “Site”) or communicate with us regarding our products and services.
By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please discontinue use of the Site.
This Privacy Policy should also be read together with our Terms and Conditions, which govern your use of our Site.
Board Patrol provides layout mats, layout boards, all-terrain mud and sand protection systems, surface and corner protection products, production-grade tapes and accessories, and professional installation, on-set support, delivery, and strike services for film, television, commercial, studio, and live event productions. Our products are designed to help productions protect floors, walls, doorways, stairs, elevators, trim, and other sensitive surfaces while supporting efficient crew movement and equipment access throughout production.
Information We Collect
We may collect both personal information and non-personal information when you visit our Site or interact with us.
Non-Personal Information
When you browse our Site, certain information may be collected automatically through your browser or device. This information does not directly identify you and may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on our Site
- Referring website or search engine
- General geographic location
- Website usage and interaction data
We use this information to:
- Monitor website performance
- Improve user experience
- Understand how visitors use our Site
- Maintain website functionality and security
- Analyze trends and website traffic
Because this information does not personally identify you, we may use it for legitimate business purposes.
Personal Information
We collect personal information only when you voluntarily provide it to us.
Depending on how you interact with us, we may collect:
- Name
- Company or production company name
- Job title
- Email address
- Telephone number
- Business address
- Production or filming location
- Project details
- Product or service inquiries
- Quote request information
- Scheduling information
- Any information you choose to include in emails, contact forms, or other communications
Providing this information is voluntary, but it may be necessary for us to respond to your request or provide our services.
How We Collect Information
We may collect information when you:
- Submit a contact form
- Request a quote
- Contact us by email or telephone
- Request information about our products or services
- Communicate with our team regarding an upcoming production
- Interact with our website
Cookies and Tracking Technologies
Our Site may use cookies and similar technologies, including analytics tools, to improve website functionality and better understand how visitors use our Site.
Cookies may help us:
- Remember website preferences
- Analyze website traffic
- Improve website performance
- Enhance your browsing experience
- Monitor website security
Some third-party service providers may also use cookies or similar technologies to provide analytics or website-related services.
Most web browsers automatically accept cookies. You can usually modify your browser settings to refuse or remove cookies. Please note that disabling cookies may affect certain features of the Site.
How We Use Your Information
We use the information we collect for legitimate business purposes, including to:
- Respond to inquiries
- Prepare and provide quotations
- Discuss production requirements
- Coordinate scheduling and logistics
- Recommend appropriate surface protection products and solutions
- Provide customer support
- Improve our website and services
- Monitor website performance
- Maintain website security
- Communicate regarding products, services, or requested information
- Comply with applicable legal obligations
We use personal information only as reasonably necessary to operate our business and provide requested services.
Third-Party Service Providers
We do not sell or rent your personal information.
We may share information with trusted third-party providers that assist us in operating our business, including providers that support:
- Website hosting
- Website analytics
- Email communications
- Information technology services
- Website security
- Customer relationship management
- Marketing and business operations
These providers may access personal information only as necessary to perform services on our behalf and are expected to safeguard that information.
When We May Disclose Information
We may disclose personal information when necessary to:
- Comply with applicable laws or legal processes
- Respond to lawful government requests
- Protect our rights or property
- Help prevent fraud or unauthorized activity
- Protect the safety of our employees, customers, or business operations
- Complete a merger, acquisition, asset sale, or similar business transaction
We do not otherwise share personal information except as described in this Privacy Policy.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to use commercially reasonable security measures, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to inquiries
- Provide requested products or services
- Maintain business records
- Comply with legal, regulatory, accounting, or contractual obligations
- Resolve disputes and enforce our agreements
When personal information is no longer required, we take reasonable steps to securely delete or otherwise dispose of it, where appropriate.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information where permitted by law
- Request information regarding how your personal information is used
- Opt out of marketing communications
If you wish to exercise any applicable privacy rights, please contact us using the information provided below. We will respond in accordance with applicable law.
Third-Party Websites
Our Site may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our Site is intended for business and professional users, including production companies, studios, location managers, production coordinators, department heads, and other professionals within the film, television, commercial, and live event industries.
We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information through our Site, please contact us so we can take appropriate action.
International Data Transfers
If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, or processed in the United States or other jurisdictions where our service providers operate. Such transfers are subject to applicable legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or website functionality.
Any updates will be posted on this page along with a revised Effective Date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us.
The Board Patrol
Website: https://theboardpatrol.com
Email: info@theboardpatrol.com
Phone: 818-508-4633; 323-965-1478
Fax: 818-508-4638
Mailing Address: Board Patrol, 12439 Magnolia Blvd. #183, North Hollywood, CA 91607