Terms and Conditions
Welcome to The Board Patrol website. These Terms and Conditions explain the rules that apply when you use our website, request information, purchase products, or schedule services with us. They help set clear expectations for both our customers and our team.
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the website.
Acceptance of Terms
By using this website, submitting a contact form, requesting a quote, purchasing products, or scheduling services, you acknowledge that you have read and agree to these Terms and Conditions.
We may update these terms as our business or website changes. Any updates become effective once they are posted on this page.
Website Use
You agree to use this website only for lawful purposes and in a way that does not interfere with its operation or the experience of other visitors.
You may not:
- Attempt to gain unauthorized access to our systems or website.
- Introduce viruses, malware, or other harmful software.
- Submit false or misleading information through our forms.
- Copy, reproduce, or republish our content without written permission.
- Use the website in any manner that could disrupt its performance or security.
Our Products and Services
Board Patrol provides layout boards, layout mats, surface protection systems, all-terrain access solutions, and related production support for film, television, commercial productions, studio lots, event venues, and other professional filming environments.
With more than 30 years of experience supporting productions, we understand the scheduling demands, location requirements, and fast-paced nature of working on set. Our products and services are designed to help protect floors, walls, stairs, elevators, doorways, trim, corners, and other sensitive surfaces from the wear and tear commonly associated with production activity, equipment movement, carts, and crew traffic.
Information presented on this website is provided for general informational purposes only and does not, by itself, create a service agreement or guarantee product availability.
Quotes and Estimates
We are happy to provide estimates based on the information available at the time of your request.
Some projects may require additional details, site information, or project discussions before pricing and scheduling can be finalized.
Final pricing may vary if the project scope, quantities, locations, scheduling, labor requirements, or site conditions differ from the original request.
Providing an estimate does not guarantee product availability or reserve installation dates unless confirmed by Board Patrol.
Scheduling and Project Changes
Scheduling is based on product availability, crew availability, project requirements, and confirmed booking dates.
Production schedules often change. If your project timeline, location, access requirements, or scope changes, please notify us as soon as possible so we can work with you to adjust our schedule whenever possible.
Unforeseen site conditions, location restrictions, weather, traffic, or production changes may require adjustments to scheduled work.
Customer Responsibilities
To help our team perform services safely and efficiently, customers agree to:
- Provide accurate project information.
- Provide reasonable access to the project location.
- Inform us of any site restrictions or special access requirements.
- Communicate scheduling changes as early as possible.
- Maintain a safe work environment for our personnel while services are being performed.
Customers are responsible for obtaining any approvals or permissions necessary for our team to access the production location.
Orders and Payments
Payment terms may vary depending on the products purchased and services provided.
Invoices will be issued according to the agreed scope of work or completed services. Customers agree to make payment in accordance with the payment terms established for their project.
Any rental equipment or products must be returned in accordance with the agreed rental arrangements. Customers may be responsible for products that are not returned or that are damaged beyond normal wear.
Product Information
We make every reasonable effort to ensure that product descriptions, specifications, images, and availability are accurate.
Because manufacturers, suppliers, and inventory may change, product specifications, colors, dimensions, and availability may be updated without prior notice.
Website images are intended to illustrate our products and services and may not exactly represent every product supplied on a project.
Warranties
Board Patrol is committed to providing professional service and quality products.
Unless otherwise stated in writing, any applicable product warranties are limited to those offered by the original manufacturer.
Nothing on this website should be interpreted as a guarantee that our products or services will eliminate the possibility of surface damage under every condition or application.
Intellectual Property
All website content, including text, photographs, graphics, logos, branding, product descriptions, and design elements, is owned by or licensed to Board Patrol and is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, or used for commercial purposes without our prior written consent.
Third-Party Links
Our website may include links to third-party websites for your convenience.
We are not responsible for the content, security, policies, or practices of those websites. Your use of third-party websites is subject to their own terms and policies.
Website Accuracy
We work to keep the information on this website current and accurate.
However, product offerings, service information, pricing, availability, and other website content may change over time. While we strive for accuracy, occasional errors or omissions may occur.
Limitation of Liability
To the fullest extent permitted by applicable law, Board Patrol is not responsible for indirect, incidental, consequential, or special damages arising from:
- Your use of this website.
- Website interruptions or technical issues.
- Reliance on information published on this website.
- Delays resulting from events beyond our reasonable control.
- Content available through third-party websites.
Nothing in these Terms limits rights that cannot legally be excluded under applicable law.
Indemnification
You agree to indemnify and hold harmless Board Patrol, its owners, employees, and representatives from claims, liabilities, damages, costs, or expenses resulting from your misuse of this website or your violation of these Terms and Conditions.
Privacy
Any personal information submitted through our website is handled in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
Changes to These Terms and Conditions
We may revise these Terms and Conditions periodically to reflect updates to our business, products, services, or website.
Any revisions become effective when they are published on this page. We encourage users to review these Terms regularly.
Governing Law
These Terms and Conditions are governed by the laws of the State of California.
Any disputes relating to these Terms or your use of this website will be handled in the appropriate courts with jurisdiction over Board Patrol.
Contact Information
If you have questions about these Terms and Conditions or our website, please contact us.
Board Patrol
12439 Magnolia Blvd. #183
North Hollywood, CA 91607
Phone: (818) 508-4633
Alternate Phone: (323) 965-1478
Fax: 818-508-4638
Email: info@theboardpatrol.com
Website: https://theboardpatrol.com
Contact Page: https://theboardpatrol.com/contact-us